Safety & Trust at NannyLYNK

Our Approach

NannyLYNK was built to help families and nannies connect more safely, transparently, and with confidence. We're a marketplace — not an agency — and our goal is to make every step of the process as clear and comfortable as possible for both sides.

What Does "Profile Reviewed" Mean?

Before a nanny profile becomes visible on NannyLYNK, our team reviews it to ensure it meets our platform standards.

Our review process includes:

• Required profile information completed
• Profile photo reviewed
• Name checked against submitted identification
• Profile reviewed for quality and community standards
• Key information verified for consistency

Private Messaging

NannyLYNK provides a built-in messaging system so families and nannies can communicate directly within the platform — before exchanging personal contact information.

• All messages stay within the platform
• Families and nannies can connect before sharing personal details
• Both parties can ask questions and clarify expectations safely

Tips for Families

Before hiring any nanny, we recommend:

• Conducting an interview
• Requesting and following up on references
• Reviewing relevant documents directly
• Discussing responsibilities and expectations clearly
• Confirming schedules and working arrangements
• Taking time to ensure a good match for your family

Tips for Nannies

To stay safe when using NannyLYNK:

• Keep conversations within the platform initially
• Ask questions about the role and responsibilities
• Clarify duties, schedules, and expectations before agreeing
• Never send money to prospective employers
• Report any suspicious or inappropriate behaviour to us
• Trust your instincts — if something feels wrong, reach out

References & Supporting Documents

Some nannies may indicate that references or supporting documents are available upon request. Families are encouraged to request and review these directly, and to conduct their own assessment before making any hiring decision. NannyLYNK does not independently verify references.

Privacy & Respect

Nanny profiles are designed to share relevant professional information, while keeping sensitive personal documents private. ID documents uploaded by nannies are used for internal review only and are not publicly displayed. We ask all users to communicate respectfully and in good faith.

Need Help?

If you encounter any of the following, please contact the NannyLYNK team:

• Suspicious or misleading activity
• Inappropriate behaviour from another user
• Information that appears inaccurate or dishonest
• Any safety concerns

We review all reports and take appropriate action where necessary.